Event Check-in
Manage attendee check-in at your events.
Check-in Methods
QR Code Scan
- Each ticket has unique QR code
- Scan with mobile device
- Instant validation
Manual Search
- Search by name or email
- Manual check-in button
- Good for backup
Self Check-in
- Kiosk mode
- Attendees scan own tickets
- Reduces staff needs
Check-in Staff
Add Check-in Staff
- Go to event Settings
- Click Check-in Staff
- Add team members by email
- Assign permissions
Staff Permissions
| Permission | Access |
|---|---|
| Check-in Only | Can scan and check in |
| View Attendees | See attendee list |
| Edit Attendees | Modify registration info |
| Full Access | All event management |
Staff App Access
- Staff receive email invitation
- Login to check-in interface
- Mobile-optimized view
Check-in Interface
Scanner View
- Camera access for QR scanning
- Large check-in button
- Visual confirmation (green/red)
List View
- Searchable attendee list
- Filter by ticket type
- Filter by check-in status
Check-in Status
- ✅ Checked in (with timestamp)
- ⏳ Not checked in
- ❌ Cancelled/refunded
Check-in Dashboard
Real-time stats during event:
- Total checked in
- Check-in rate (%)
- Arrivals over time
- No-shows
Handling Issues
Duplicate Scans
- System warns if already checked in
- Shows original check-in time
- Option to override
Invalid Tickets
- Cancelled tickets rejected
- Refunded tickets rejected
- Wrong event tickets rejected
Walk-ins
- Add on-site registration
- Collect payment
- Issue ticket immediately
Post-Event
Attendance Report
- Final attendance numbers
- No-show list
- Check-in timeline
Export Data
- Download attendance report
- Use for follow-up communications