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Account Guide

Manage your member account settings, profile information, and preferences.

Your Account​

Account Overview​

Your account gives you access to:

  • Community content and spaces
  • Your membership benefits
  • Events and courses you've registered for
  • Personal settings and preferences

Accessing Account Settings​

  1. Click your profile picture in the top right
  2. Select Settings or Account
  3. Manage your account options

Profile Management​

Profile Information​

Update your profile details:

FieldDescription
Display NameHow others see you
Profile PhotoYour avatar image
BioShort description about you
LocationWhere you're based
WebsiteYour personal or professional link
Social LinksConnect social profiles

Editing Your Profile​

  1. Go to Account > Profile
  2. Click Edit Profile
  3. Update your information
  4. Click Save Changes

Profile Photo​

Upload a profile photo:

  1. Click your current photo
  2. Upload new image
  3. Crop if needed
  4. Save

Tips:

  • Use a clear, professional photo
  • Square images work best
  • Minimum 200x200 pixels recommended

Account Settings​

Email Address​

Your email is used for:

  • Signing in
  • Receiving notifications
  • Payment receipts
  • Community updates

To change email:

  1. Go to Account > Settings
  2. Click Change Email
  3. Enter new email address
  4. Verify via confirmation email

Password​

To change password:

  1. Go to Account > Security
  2. Click Change Password
  3. Enter current password
  4. Enter new password twice
  5. Save changes

Password tips:

  • Use at least 8 characters
  • Mix letters, numbers, symbols
  • Don't reuse passwords

Forgot Password​

  1. Go to the login page
  2. Click Forgot Password
  3. Enter your email
  4. Check email for reset link
  5. Create new password

Privacy Settings​

Profile Visibility​

Control who sees your profile:

OptionWho Can See
PublicAnyone visiting the community
Members OnlyOnly logged-in members
PrivateOnly you and admins

Directory Listing​

Choose whether to appear in member directory:

  • Visible - Listed in directory
  • Hidden - Not shown in directory

Contact Preferences​

Control how others can contact you:

  • Enable/disable direct messages
  • Show/hide email address
  • Allow/block connection requests

Notification Preferences​

Email Notifications​

Manage what emails you receive:

Notification TypeDescription
Community UpdatesNews and announcements
Content AlertsNew posts in spaces you follow
Comment RepliesResponses to your comments
MentionsWhen someone @mentions you
Event RemindersUpcoming event notifications
Course UpdatesNew lessons and progress

Setting Preferences​

  1. Go to Account > Notifications
  2. Toggle each notification type
  3. Choose frequency (instant, daily, weekly)
  4. Save preferences

Email Digest​

Instead of individual emails:

  • Daily Digest - Summary once per day
  • Weekly Digest - Summary once per week
  • Instant - Each notification separately

Connected Accounts​

Social Login​

If you signed up with social login:

  • View connected accounts
  • Connect additional accounts
  • Disconnect accounts

Managing Connections​

  1. Go to Account > Connected Accounts
  2. View linked services
  3. Connect or disconnect as needed

Data & Privacy​

Your Data​

You can request:

  • Export Data - Download your information
  • Delete Account - Remove all your data

Requesting Data Export​

  1. Go to Account > Privacy
  2. Click Export My Data
  3. Wait for email with download link
  4. Download within time limit

Account Deletion​

Warning: This action is permanent.

  1. Go to Account > Privacy
  2. Click Delete Account
  3. Enter password to confirm
  4. Account will be permanently deleted

Billing Information​

Payment Methods​

If you have memberships or purchases:

  1. Go to Account > Billing
  2. View saved payment methods
  3. Add or remove cards
  4. Set default payment method

Billing History​

View your transaction history:

  • Payment dates
  • Amounts charged
  • Invoice/receipt downloads

Updating Payment Method​

  1. Go to Account > Billing
  2. Click Add Payment Method
  3. Enter card details
  4. Save

Account Security​

Two-Factor Authentication​

Add extra security (if available):

  1. Go to Account > Security
  2. Enable Two-Factor Authentication
  3. Set up authenticator app
  4. Save backup codes

Active Sessions​

View where you're logged in:

  1. Go to Account > Security
  2. See all active sessions
  3. Sign out from specific devices
  4. Sign out everywhere if needed

Security Tips​

  • Use a strong, unique password
  • Enable two-factor authentication
  • Review active sessions regularly
  • Don't share login credentials

Troubleshooting​

Can't Log In​

  1. Check email address is correct
  2. Try password reset
  3. Clear browser cache
  4. Try different browser
  5. Contact community admin

Not Receiving Emails​

  1. Check spam/junk folder
  2. Add community email to contacts
  3. Verify email address in settings
  4. Check notification preferences

Profile Changes Not Saving​

  1. Ensure all required fields filled
  2. Check internet connection
  3. Try refreshing the page
  4. Clear browser cache

Need help? Contact support@uni8.ai