Skip to main content

Offline and Refresh

The installed app keeps a local copy of recently visited pages so you can still read content when your connection drops. It also supports a pull-to-refresh gesture to load the latest data.


Pull-to-Refresh

When you want to reload the current page without navigating away, use the pull-to-refresh gesture.

How to use it

  1. Make sure you are scrolled to the top of the page
  2. Press and hold on the screen, then swipe downward
  3. A spinner appears and grows as you pull
  4. Pull down at least 80 pixels (roughly a thumb's length) until the spinner is fully visible
  5. Release your finger
  6. The page reloads with the latest content

Pull-to-refresh gesture

Notes:

  • Pull-to-refresh only works in the installed app (standalone mode), not in a regular browser tab
  • It requires a working network connection — pulling while offline will not load new data
  • If a refresh is already in progress, additional pulls are ignored until it completes

Offline Behavior

When you lose your internet connection, the app continues to work for content you have already visited.

What works offline

FeatureOffline behavior
Previously visited FeedReadable from cache
Previously visited SpacesReadable from cache
Your Profile (Me tab)Readable from cache
SettingsReadable from cache
App navigationWorks normally
Static assets (images, icons)Load from cache

What does not work offline

FeatureWhy
New posts and commentsRequire a network request
Direct messagesReal-time; require network
Payments and membership actionsRequire a secure network connection
Login / logoutNever cached for security
Posting or replyingWrite actions require network
Unseen pagesOnly cached pages are available

Offline indicator

When your connection is lost, a banner appears to let you know some features are unavailable. Cached pages remain readable; actions that require the network will show an error until connectivity is restored.


Cache and Data Freshness

The app caches pages you have visited so they load quickly and remain available offline. Cached content may be slightly out of date — use pull-to-refresh to get the latest version when you are back online.

When cache is cleared automatically

Your cached data is cleared automatically in these situations:

  • You log out — all cached pages and data are wiped to protect your privacy
  • You switch to a different community — cache is cleared for the previous community
  • The app updates — a new version may clear old caches during the update process

After logging out and back in, pages will reload fresh from the network on first visit.

Force-refreshing stale content

If a page looks out of date and pull-to-refresh does not help:

  1. Close the app completely (swipe it away from your app switcher)
  2. Reopen from your home screen
  3. The page will reload from the network

On desktop, you can press Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) to force a hard reload.



Need help? Contact support@uni8.ai

Ask AI Assistant