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Pricing & Benefits

Set up pricing structures and define what benefits each membership tier provides.


Pricing Configuration

Setting Up Pricing

  1. Go to Membership > [Tier Name]
  2. Click Edit
  3. Configure:
    • Base price
    • Billing cycle
    • Currency
  4. Save

Billing Cycles Explained

CycleHow It Works
MonthlyCharged every month on signup date
YearlyCharged once per year
One-timeSingle payment, lifetime access

Monthly vs Yearly

FactorMonthlyYearly
CommitmentLowerHigher
Price per monthHigherLower (discounted)
Cash flowRegularLarger upfront
ChurnHigherLower

Offering Annual Discounts

Encourage yearly subscriptions:

  1. Edit tier
  2. Enable yearly pricing
  3. Set annual discount (typically 15-20%)
  4. Members see monthly equivalent

Example: $10/month or $96/year (20% off)


Currency & Localization

Setting Currency

  1. Go to Settings > Payments
  2. Select primary currency
  3. All tiers use this currency

Multiple Currencies

Currently, one currency per community. For different currencies:

  • Create separate community
  • Use payment gateway's conversion

Member Benefits

What are Benefits?

Benefits are the value members receive:

  • Content access
  • Event perks
  • Course enrollment
  • Community features
  • Discounts

Configuring Content Access

Control what each tier can access:

  1. Edit membership tier
  2. Go to Access section
  3. Select spaces/content tiers can access:
    • Specific spaces
    • Specific content types
    • All content

Benefit Categories

CategoryExamples
ContentPremium articles, courses, videos
CommunityPrivate spaces, direct messaging
EventsFree tickets, early access
DiscountsMember pricing on purchases
PerksDownloads, resources, tools

Setting Up Benefits

Adding Benefit Descriptions

  1. Edit tier
  2. Go to Benefits section
  3. Add benefit items:
    • Clear description
    • Icon (optional)
    • Order
  4. Save

Benefit Display

Benefits appear on:

  • Pricing page
  • Tier comparison
  • Member dashboard
  • Upgrade prompts

Writing Good Benefits

Do:

  • Be specific: "Access to 50+ courses"
  • Highlight unique value
  • Use action words

Don't:

  • Be vague: "Premium content"
  • Oversell
  • List features as benefits

Content Access Rules

How Access Works

When a member subscribes to a tier:

  1. System checks tier permissions
  2. Content with matching tier requirement is accessible
  3. Content requiring higher tier shows upgrade prompt

Restricting Content

For each space or content piece:

  1. Go to content settings
  2. Set Access Level:
    • Public (everyone)
    • Registered (any member)
    • Specific tier(s)
  3. Save

Access Hierarchy

Public → Anyone

Registered → Logged-in members

Free Tier → Free tier members

Basic Tier → Basic + higher tiers

Premium Tier → Premium members only

Event Benefits

Free Event Access

Give tier members free event access:

  1. Create event
  2. In ticket settings
  3. Add "Member Ticket" type
  4. Set price to $0
  5. Restrict to specific tier(s)

Early Access

Let premium members register first:

  1. Create event
  2. Set "Early Access" period
  3. Restrict early access to tiers
  4. Open to public later

Course Benefits

Course Access by Tier

Include courses in membership:

  1. Go to course settings
  2. Under Access
  3. Select "Membership Required"
  4. Choose which tiers include this course

Course + Membership Bundles

Option 1: Course included in tier Option 2: Discounted course price for members


Discount Benefits

Member Pricing

Offer special prices to members:

  1. Go to Discounts
  2. Create member-only discount
  3. Restrict to tier(s)
  4. Apply automatically or via code

Automatic Discounts

When members check out:

  • System detects their tier
  • Applies eligible discounts
  • Shows member price

Displaying Benefits

Pricing Page

Customize how benefits appear:

  1. Go to Pages > Pricing
  2. Edit in Page Builder
  3. Configure:
    • Tier cards
    • Feature comparison
    • Testimonials
  4. Publish

Comparison Table

Show clear tier differences:

FeatureFreeBasicPremium
News Access
Premium Articles-
Courses-5Unlimited
EventsPayDiscountedFree

Upgrade/Downgrade

Upgrading Tiers

When members upgrade:

  • Prorated billing (pay difference)
  • Immediate access to new benefits
  • New billing cycle starts

Downgrading Tiers

When members downgrade:

  • Takes effect at period end
  • Keep current access until then
  • Lose higher-tier benefits after

Best Practices

Pricing Strategy

StrategyWhen to Use
Value-basedUnique content, established audience
CompetitiveSimilar communities exist
FreemiumBuild audience, convert later

Benefit Clarity

  • List specific items, not vague promises
  • Show the value in numbers when possible
  • Update benefits as you add content

Testing Prices

  • Start with market research
  • A/B test if possible
  • Survey members about value
  • Adjust based on conversion data


Need help? Contact support@uni8.ai

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