---
title: Moderation
description: Moderate content and manage community interactions
category: community-admin/spaces
order: 3
---

# Moderation

Keep your community safe and constructive with effective moderation tools.

---

## Moderation Overview

### Why Moderate?

- Maintain community standards
- Remove harmful content
- Encourage positive interactions
- Protect members

### Who Can Moderate?

| Role | Moderation Powers |
|------|-------------------|
| **Admin** | Full moderation + settings |
| **Moderator** | Edit, hide, delete content; manage members in assigned spaces |
| **Editor** | Edit own content only |

---

## Assigning Moderators

### Making Someone a Moderator

1. Go to **Members**
2. Find the member
3. Click **Edit**
4. Change role to **Moderator**
5. Assign specific spaces (optional)
6. Click **Save**

### Space-Specific Moderators

Limit moderator access to specific spaces:

1. Edit the moderator's profile
2. Under **Moderation Scope**
3. Select specific spaces
4. They can only moderate those spaces

---

## Content Moderation

### Reviewing Posts

1. Go to the space
2. Find the post
3. Click **...** menu
4. Options:
   - **Edit** - Modify content
   - **Hide** - Remove from view
   - **Delete** - Permanently remove
   - **Pin** - Keep at top
   - **Feature** - Highlight

### Hiding vs Deleting

| Action | Effect |
|--------|--------|
| **Hide** | Removed from view, can be restored |
| **Delete** | Permanently removed, cannot be restored |

**Recommendation:** Hide first, delete only if necessary.

### Comment Moderation

For individual comments:

1. Find the comment
2. Click **...** menu
3. Options:
   - **Edit** - Fix issues
   - **Hide** - Remove from view
   - **Delete** - Permanently remove

---

## Member Moderation

### Warning Members

Before banning, consider warnings:

1. Go to member profile
2. Click **Send Message**
3. Explain the issue
4. Document the warning

### Suspending Members

Temporarily restrict access:

1. Go to **Members**
2. Find the member
3. Click **...** menu
4. Select **Suspend**
5. Set duration
6. Add reason (internal)
7. Confirm

### Banning Members

Permanently remove someone:

1. Go to **Members**
2. Find the member
3. Click **...** menu
4. Select **Ban**
5. Add reason (internal)
6. Choose to notify them
7. Confirm

### Unbanning

To restore a banned member:

1. Go to **Members > Banned**
2. Find the member
3. Click **Unban**

---

## Moderation Queue

### What is the Queue?

Central place to review flagged content:
- Member-reported content
- Auto-flagged content
- Pending approvals

### Accessing the Queue

1. Go to **Moderation** in sidebar
2. View pending items
3. Take action on each

### Processing Items

For each queued item:
- **Approve** - Publish/allow
- **Reject** - Hide/remove
- **Escalate** - Flag for admin review

---

## Reporting System

### How Members Report

Members can report:
1. Click **...** on any post/comment
2. Select **Report**
3. Choose reason
4. Submit

### Report Reasons

| Reason | Description |
|--------|-------------|
| Spam | Commercial/promotional |
| Harassment | Targeting individuals |
| Inappropriate | Not suitable content |
| Misinformation | False information |
| Other | Custom reason |

### Handling Reports

1. Review in moderation queue
2. Check the content
3. Check reporter's history
4. Take appropriate action
5. Optionally notify reporter

---

## Auto-Moderation

### Content Filters

Automatic content screening:

1. Go to **Settings > Moderation**
2. Enable content filters
3. Configure sensitivity
4. Set action (flag, hide, or block)

### What Gets Filtered

- Profanity and slurs
- Spam patterns
- External links (optional)
- Suspicious content

### Filter Actions

| Action | Effect |
|--------|--------|
| **Flag** | Post publishes, added to queue |
| **Hide** | Post hidden, pending review |
| **Block** | Post rejected, user notified |

---

## Community Guidelines

### Creating Guidelines

Write clear community rules:

1. Go to **Settings > Community Guidelines**
2. Write your guidelines
3. Include:
   - Expected behavior
   - Prohibited content
   - Consequences
4. Publish

### Displaying Guidelines

- Link in registration flow
- Pin in welcome space
- Reference in moderation messages

### Example Guidelines Topics

- Respectful communication
- No spam or self-promotion
- No harassment or hate speech
- Original content expectations
- Privacy and confidentiality

---

## Moderation Best Practices

### Be Consistent

- Apply rules equally
- Document decisions
- Create internal guidelines

### Be Transparent

- Explain actions when possible
- Public community guidelines
- Clear appeal process

### Be Timely

- Check moderation queue daily
- Respond to urgent issues quickly
- Don't let problems escalate

### Common Mistakes

| Mistake | Better Approach |
|---------|-----------------|
| No guidelines | Create clear, written rules |
| Inconsistent enforcement | Document and follow process |
| Over-moderating | Allow healthy disagreement |
| Under-moderating | Address issues before they grow |

---

## Escalation Process

### When to Escalate

- Legal concerns
- Threats of violence
- Repeated offenders
- Unclear situations

### Escalation Path

1. **Moderator** reviews and flags
2. **Admin** reviews escalated items
3. **Support** for legal/safety issues

---

## Related Guides

- [Spaces Guide](./spaces-guide.md)
- [Privacy & Permissions](./privacy-permissions.md)
- [User Management](../users/user-management.md)

---

Need help? Contact support@uni8.ai
