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Profile Fields Configuration

Configure which profile fields your members see, set up social links and messaging platforms, manage preset options, and control privacy settings.

Overview​

Profile Fields settings let you:

  • Configure which profile fields members see on their profiles
  • Set up preset options for Industry, Location, and Skills
  • Enable social links and messaging app connections
  • Control community-wide privacy and connection settings

Profile Fields​

Three configurable fields are available:

FieldPurposePresets
IndustryProfessional categorizationPre-filled industry list
LocationGeographic informationCities, countries, remote options
SkillsProfessional capabilitiesTech and soft skill presets

Configuring Field Options​

  1. Go to Settings > Profile Fields
  2. Select a field to configure
  3. Choose from the available options:
    • Use preset options — Quick-fill from built-in lists
    • Add custom options — Create options specific to your community
    • Allow member-added values — Let members add their own options
    • Share custom values — Make member-added options available to others
  4. Save changes

Tip: Enable "Share custom values" to gradually build a community-specific list based on what your members actually use.

Allow members to add social media profiles and website links. Admins choose which platforms are available.

Available Social Platforms​

PlatformInput TypeExample
LinkedInProfile URLhttps://linkedin.com/in/username
Twitter / XProfile URLhttps://x.com/username
GitHubProfile URLhttps://github.com/username
WebsiteURLhttps://mysite.com
YouTubeChannel URLhttps://youtube.com/@channel
InstagramProfile URLhttps://instagram.com/username
FacebookProfile URLhttps://facebook.com/username
TikTokProfile URLhttps://tiktok.com/@username
  1. Go to Settings > Profile Fields > Social Links
  2. Toggle on the platforms you want to offer
  3. Save — enabled platforms appear on member profile edit pages

Members enter their profile URLs and they are displayed as clickable links on their public profile.

Messaging App Connections​

Members can link their messaging platform accounts for direct communication via workflow automations. These IDs are used by Messaging Integrations to deliver automated messages.

Available Messaging Platforms​

PlatformWhat Members EnterHow to Get It
TelegramChat ID (numeric)Message @RawDataBot on Telegram
DiscordUser ID (numeric)Enable Developer Mode → right-click username → Copy User ID
SlackMember IDClick profile → ··· → Copy member ID
WhatsAppPhone numberE.164 format (e.g., +84912345678)

Enabling Messaging Platforms​

  1. Go to Settings > Profile Fields > Social Links
  2. Toggle on the messaging platforms you need
  3. Save — members can now add their IDs in their profile

How Messaging IDs Are Used​

When a workflow runs a messaging action (e.g., "Send Telegram message"), it looks up the member's platform ID from their social links. If the ID is not set, the Can Send Message condition returns false, allowing you to create fallback paths (e.g., send email instead).

See Messaging Integrations — Message Conditions for workflow setup details.

Privacy Controls​

Community-wide settings that affect all members:

SettingDescriptionDefault
Public ProfilesMake profiles visible to non-membersOff
Allow ConnectionsEnable member-to-member connection requestsOn
Show Contact InfoAllow members to see each other's contact detailsOn

To configure:

  1. Go to Settings > Profile Fields
  2. Toggle each privacy option
  3. Changes apply to all members immediately

Best Practices​

  • Start with preset options, then add custom ones as your community grows
  • Enable "Share custom values" to build community-specific lists organically
  • Enable only the social platforms relevant to your community to keep profiles clean
  • For messaging automations, enable the platforms you plan to use in workflows and guide members to add their IDs during onboarding
  • Review privacy settings before launching to ensure appropriate visibility for your audience
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